Sample Projects
Within our organisation, we have the experience and knowledge to offer all sizes of organisation the skills that they require to specify, implement and manage complex CRM and XRM solutions.
Some examples of recent projects which we have completed sucessfully are:
- Global security software house
- Operated the decision process for the choice of partner to implement a global web ordering system for distributors, resellers and in-house staff to use
- Global insurance group
- Analysed, developed and presented a feasibility study for worldwide deployment of CRM together with key project ROI justification
- UK supplier management information group
- Specified and advised on the expansion of their CRM system
- Insurance
- Engaged on behalf of a CRM reseller to help close the sale, specify and then implement Dynamics CRM against opposition. Operated and developed this project from an initial 3-month engagement to its current 3 year timeframe and continued to up-sell throughout. Client has been used as a reference site and case study throughout the life.
- Media
- Brought in to rescue the project due to issues and have implemented and integrated Dynamics CRM with an incumbent in-house booking application. Client has been used as a reference site and case study with integration solution being expanded for generic market use
- Drinks manufacturer
- Large UK-based drinks manufacturer. Implementing a global CRM-based relationship marketing solution which is heavily reliant on digital marketing and web-based interaction. Heavily involved in the sales cycle and collaborating with marketing agencies
- Government
- Specified and implemented a CRM sub-project to integrate with a much larger XRM programme as part of the larger project to create a citizen-centred tracking system. Client has been used as a reference site and case study
- Insurance
- In our capacity as a “financial services best practise specialist”, we were engaged to advise the company of the best way forward for their CRM project and to ensure the reseller maintained their business relationship